Frequently Asked Questions

Q: What does it mean to be a Platinum Club Member?

A: The Platinum Club is an exclusive resource centre for people who want to take active control over their lives financially. As a Platinum Club Member you have access to our Client Zone. Inside the Client Zone you will find books on budgeting, finance, debt structuring and starting your own part time business to help you create extra income.

Platinum Club members also enjoy free access to our Loan Application Centre (for finding the best loans at the lowest rates), Insurance Buster Centre (for finding the best insurance rates) and Debt Counselling Services.

Q: Who can join the Platinum Club?

To become a member of the Platinum Club you need to be:

  1. A South African Citizen.
  2. At least 18 years old.
  3. Earn a fixed income of at least R1500 per month.
  4. Have your own South African bank account.

 Q: Can I come visit you at your offices?

A: As much as we would love to spend time with you in person, we are an Online Community which means that our business is fully online. We do this to ensure that we keep the costs as low as possible to benefit you!

Q: Is my information safe?

A: We use the highest data encryption on our submission forms to ensure that all your information is kept 100% on our site. Not only does our site use bank-quality encryption but we also ensure that our site conforms to all specifications as laid out in the Electronic Communications and Transactions Act, the Protection of Personal Information Act as well as the Consumer Protection Act.

 Q: Will you run a credit check on me?

A: No. We will not run any credit check on you. Should you elect to use our free loan finding service some of our lenders and partners may run a credit check before giving you a loan.

 Q: I would like to use your loan finding facilities. How long does the loan application take?

A: Once we receive your application it is immediately passed through to our lenders and partners. They will contact you if they require any further information. Once a loan is accepted they will contact you directly.

 Q: How long will I have to repay the loan?

 A: The repayment period will depend on what you have decided with the Lender. This can be anything from 12 months to 72 months.

 Q: Why has the Platinum Club taken money out of my bank account?

A: The Platinum Club offers all its members access to its vast Resource Centre as well as access to low insurance premiums and other services that would help you manage your finances. The money we have deducted from your account is the once-off fee of R397 for access to the Platinum Club. The Platinum Club will only debit your account if you have expressly given us permission to do so. If, for some reason, you feel that this money was taken from you in error, or you suspect fraudulent activity with your personal details, please contact us.